Question 1

What is ArtKit?

Accepted Answer

ArtKit is a platform designed specifically for artists to create professional online galleries and shops. It provides all the tools you need to showcase your work, sell your art, and grow your audience without any technical skills required.

Question 2

How do I create my gallery?

Accepted Answer

Getting started is easy! Simply sign up for an account, choose a plan, and follow our guided onboarding process. You can upload your artwork, customize your gallery theme, set up your artist profile, and start selling within minutes.

Question 3

Do I need technical skills?

Accepted Answer

No technical skills are required. ArtKit is designed to be intuitive and user-friendly. Our drag-and-drop interface makes it easy to manage your gallery, upload artwork, and customize your site without any coding knowledge.

Question 4

Can I use my own domain name?

Accepted Answer

Yes. All plans include a free subdomain, and paid plans can add a custom domain. Add the domain in ArtKit, configure the DNS records, and the reconcile worker advances eligible domains through verification, certificate provisioning, and activation. Platform support remains available for fallback review when automation cannot safely proceed.

Question 5

How much does ArtKit cost?

Accepted Answer

ArtKit offers flexible pricing with a trial path for new studios and paid plans for ongoing storefront access. Check the pricing page for the current plan lineup and billing details.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. For Enterprise plans, we also offer invoicing.

Question 7

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. When you cancel, you'll continue to have access until the end of your current billing period. There are no cancellation fees or long-term commitments.

Question 8

Are there any transaction fees?

Accepted Answer

ArtKit does not add a separate transaction fee on top of your storefront sales. Standard Stripe processing fees still apply based on your connected account and region.

Question 9

What gallery templates are available?

Accepted Answer

We offer a variety of professionally designed templates including Classic Portfolio, Minimal Grid, and Modern Showcase. Each template is fully customizable with your own colors, fonts, and layout preferences.

Question 10

Can I sell both original artwork and prints?

Accepted Answer

Yes! ArtKit supports selling original artwork, limited edition prints, open edition prints, and digital downloads. You can manage inventory, set different pricing for each format, and even offer framing options.

Question 11

Does ArtKit handle shipping?

Accepted Answer

ArtKit supports shipping workflows for physical artwork, including shipment tracking and carrier integrations where configured. Rate setup, label workflow, and fulfillment operations still depend on your store configuration rather than a fully automated shipping console.

Question 12

Is my artwork protected?

Accepted Answer

Yes, we take image protection seriously. ArtKit includes watermarking options, right-click protection, and optimized image delivery that shows beautiful previews while protecting your high-resolution files.

Question 13

How can I get help?

Accepted Answer

Email support is available if you need help with setup or storefront operations. We are still expanding the self-serve support library, so some issues are handled directly by the ArtKit team.

Question 14

Do you offer migration assistance?

Accepted Answer

ArtKit can help you plan a move from another platform, but migrations are handled as a manual support process rather than an instant self-serve import pipeline.

Question 15

Can I request new features?

Accepted Answer

Absolutely! We love hearing from our users. You can submit feature requests through our feedback portal, and we regularly implement features based on user suggestions.

Answers before setup work begins.

Getting Started

Pricing & Billing

Features

Support

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